At dailylivefeeds.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with the product you received, you can request a refund or return under the following conditions:
1. Eligibility for Return and Refund
You may request a return or refund if the product you received is defective, damaged, or significantly different from what was described on our website.
Return and refund requests must be initiated by the customer within 7 days of delivery. Any requests made after this period will not be accepted.
Products must be unused, unwashed, and in their original condition with all tags and packaging intact to be eligible for return or refund.
2. How to Request a Return or Refund
Step 1: Contact our customer support team within 7 days of receiving your order by emailing us at contact@dailylivefeeds.com or calling +91-7204988850. Please include your order number, details of the issue, and any supporting photographs if applicable.
Step 2: Once your return or refund request is approved, we will provide you with further instructions, including the return address.
Step 3: Carefully package the product in its original packaging and ship it to the return address provided. You are responsible for the shipping costs associated with returning the product.
3. Return Shipping Costs
The customer is responsible for all return shipping costs. We recommend using a trackable shipping service to ensure that your return reaches us safely.
If the return is due to a defective or incorrect product, dailylivefeeds.com will cover the return shipping costs.
4. Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase.
Please note that shipping fees are non-refundable.
5. Exchanges
We do not offer direct exchanges. If you would like a different product, please request a return for a refund and place a new order.
6. Non-Returnable Items
Certain items are not eligible for return or refund, including:
Custom-made or personalized products.
Items marked as final sale or non-returnable on the product page.
Products that have been used, washed, or altered in any way.
7. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund, depending on the availability of the product.
8. Contact Information
If you have any questions or need assistance with your return or refund, please contact our customer support team at: